Queens Library, Jamaica, NY

Queens Library collaborated with local nonprofits to provide investor education programs to immigrant and low-income residents in English, Spanish, Chinese, Bengali, Korean, and other languages. The library partnered with financial educators from nonprofit agencies offering individualized consultations on basic financial concepts and safe, effective financial practices.

Key Activities: 

  • Established partnerships with Credit Where Credit is Due, the American MidEast Leadership Network, New Immigrant Community Empowerment, Asian Americans for Equality, and Chhaya CDC to assist with multilingual programming.
  • Conducted public programs in Bengali, Korean, Chinese, Arabic, and English on topics ranging from basic financial literacy to investing for retirement and college financing.
  • Assisted 800 library patrons per month on matters pertaining to mortgage foreclosure, credit repair, getting a tax identification number, opening a bank account, understanding credit scores, and investing basics.
  • Provided one-on-one follow-up financial counseling, in collaboration with partnering organizations, to participants in the public programs in their native languages.

Looking to take your library’s financial literacy efforts to the next level? Connect with ALA’s Financial Literacy Interest Group.